Managed Service Provider (MSP)

Robust Technology At A Fraction Of The Cost

 

 

 

 

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Ever wish your IT support and expenses were as predictable as your linen service?

With OptimizeHealth’s MSP solution, they can be.

The complexity of healthcare technology is raising anxiety levels among long-term care owners and operators. The pressure is on to meet demands and embrace new technologies at predictable cost and acceptable risk. It’s an even bigger burden to keep up with new technologies, like connected care, and to stay competitive, secure and compliant.

The OptimizeHealth Managed Service Provider (MSP) service puts your IT in the hands of experts. Managed Service means what it says: We take care of your IT so you can focus on delivering the highest quality care.

MSP Service Options:

  • Server and Desktop Support
  • Identity and Access Management and Security
  • Cloud and Mobile Services
  • Monitoring and Reporting
  • Audit and Discovery
  • Network and Wireless Management and Performance Monitoring
  • Application Management
  • Backup and Recovery
  • Patch and Update Management
  • Service Desk
  • Guaranteed Client IT Service Levels
  • Hosting Services
  • Email and Messaging Services
  • Project Services

Need a CIO Without the CIO Salary?

Our Virtual CIO service is an ideal add-on to your MSP solution. You determine the amount of support you need and we take care of:

  • IT Contract Review and Supplier Management to Maximize Your Returns on Contracts and Purchases
  • Technology Strategy and Roadmap to Align IT to Your Enterprise Objectives
  • IT Risk Evaluation and Mitigation Efforts to Ensure You are Compliant with Federal Regulations
  • IT Operations, Development and Architecture Strategy and Oversight to Innovate and Stabilize Your Technology
  • Technology Selection and Implementation to Deploy the Right Technology in the Right Way

Not sure if you need help? Take our 2 minute quiz to find out.

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Find Out How Easy An MSP Can Be.

Why is using a 3rd party a better option for us?

Our MSP services reduce your IT operating costs and capital expenditures while improving your efficiency. How?  First, by sharing your infrastructure, overhead and technology staff across our multiple clients, your delivery costs versus an in-house IT team go down. And, because you are using a services model, you shift from buying all your IT expenses to “renting”. This frees up capital you can divert to funding your revenue-generating goals. It also allows you to flex your IT spend as your business needs dictate. Finally, you enjoy higher efficiency and tighter IT controls because we apply proven processes, metrics, standardization and automation.

The healthcare industry is unique. How can we be sure you understand our needs?

We get you. The leadership at OptimizeHealth has decades of experience working side by side with healthcare business leaders, doctors, pharmacists, therapists and nurses delivering technology solutions to long-term care (LTC) facilities, acute care clinics, as well as pharmacy, insurance, rehabilitation and hospice sectors.

We appreciate and understand the economic, regulatory and business needs you must operate within. Plus, we have a proven track record of leveraging cloud-based and traditional technologies that enable you to meet patient care and business outcomes while minimizing your cost and risk.

Can you save us money on our IT expenses?

Yes. OptimizeHealth first saves you money by eliminating wasteful spending discovered in our initial technology review. Then, we go to work on uncovering bulk discounts on equipment, hardware, network, data, and voice lines wherever possible. Finally, we continually seek out the best pricing for your cloud-based and traditional tools and technologies. Best of all, after using our MSP services for a while, staff productivity usually rises because we’ve made technology easier to use, more reliable and better supported.

Are your solutions stable?

Yes. Service quality is one of the best reasons to use our MSP service. First, you have access to a highly and broadly skilled IT staff that has experience in a number of technologies and situations. Second, our service is backed up by SLAs (service level agreement), which guarantees you a more dependable, stable and secure IT environment because we are incentivized to quickly and permanently resolve IT issues.

What if our business grows or changes in some way? Will your service still be able to support us?

Of course. Using our MSP model allows you to adjust your IT support up or down to meet your business needs. No nasty layoffs. No contract cancellation fees. You decide how much IT support you need and we take care of the rest.

What is we sell off or buy additional clinics or facilities?

No problem. Our team is well versed in M&A integration and divestiture and will work closely with your buying or selling entities to ensure a smooth transition for you and your team.

I'm not sure how to start - What are the next steps?

Let’s talk! Contact OptimizeHealth today to set up a free consultation.

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