Is Your Technology As Reliable As You?
MSP Service Options
Server and Desktop Support
Custom Support and Services
Monitoring and Reporting
Audit and Discovery
Network and Wireless Management and Performance Monitoring
Backup and Recovery
Guaranteed Client IT Service Levels
Cloud and Mobile Services
Email and Messaging Services
Identity and Access Management and Security
NEED A CIO…BUT NOT ALL THE TIME?
Our flexible Virtual CIO service is an ideal add-on to your MSP solution. You get the expertise and vision of a proven healthcare CIO as your business needs dictate and budget allows.
Maximize Your Savings On Contracts And PurchasesThrough Our IT Contract Review and Supplier Management Services
Achieve Federal Regulation Compliance With Our IT Risk Evaluation and Mitigation Strategy Services
Deploy The Right Technology In The Right Way Through Our Software Selection and Implementation Services
Stabilize And Innovate Your Technology With Our IT Operations, Development and Architecture Strategy Services
Achieve Enterprise Objectives Through Our Technology Alignment Strategy and Roadmap Services
Find Out How Easy An MSP Can Be
Why is using a 3rd party a better option for us?
Our MSP services reduce your IT operating costs and capital expenditures while improving your efficiency. How? First, by sharing your infrastructure, overhead and technology staff across our multiple clients, your delivery costs versus an in-house IT team go down. And, because you are using a services model, you shift from buying all your IT expenses to “renting”. This frees up capital you can divert to funding your revenue-generating goals. It also allows you to flex your IT spend as your business needs dictate. Finally, you enjoy higher efficiency and tighter IT controls because we apply proven processes, metrics, standardization and automation.
How Secure Is Your MSP Service?
Very. We first start off with a secure connection, such as a VPN or a dedicated circuit. Second, all support-related data sits in our ticketing system contained within Microsoft Azure, the most trusted name in cloud computing. Third, we prohibit accepting any patient data. Finally, all OptimizeHealth teammates are HIPAA-compliant trained and required to abide by healthcare privacy laws.
What if we sell off or buy additional clinics or facilities?
No problem. Our team is well versed in M&A integration and divestiture and will work closely with your buying or selling entities to ensure a smooth transition for you and your team.
The healthcare industry is unique. How can we be sure you understand our needs?
We get you. The leadership at OptimizeHealth has decades of experience working side by side with healthcare business leaders, doctors, pharmacists, therapists and nurses delivering technology solutions to long-term care (LTC) facilities, acute care clinics, as well as pharmacy, insurance, rehabilitation and hospice sectors.
We appreciate and understand the economic, regulatory and business needs you must operate within. Plus, we have a proven track record of leveraging cloud-based and traditional technologies that enable you to meet patient care and business outcomes while minimizing your cost and risk.
Can you save us money on our IT expenses?
Yes. OptimizeHealth first saves you money by eliminating wasteful spending discovered in our initial technology review. Then, we go to work on uncovering bulk discounts on equipment, hardware, network, data, and voice lines wherever possible. Finally, we continually seek out the best pricing for your cloud-based and traditional tools and technologies. Best of all, after using our MSP services for a while, staff productivity usually rises because we’ve made technology easier to use, more reliable and better supported.
Are your solutions stable?
Yes. Service quality is one of the best reasons to use our MSP service. First, you have access to a highly and broadly skilled IT staff that has experience in a number of technologies and situations. Second, our service is backed up by SLAs (service level agreement), which guarantees you a more dependable, stable and secure IT environment because we are incentivized to quickly and permanently resolve IT issues.
What if our business grows or changes - will your service still be able to support us?
Of course. Using our MSP model allows you to adjust your IT support up or down to meet your business needs. No nasty layoffs. No contract cancellation fees. You decide how much IT support you need and we take care of the rest.
I'm not sure how to start - What are the next steps?
Let’s talk! Contact OptimizeHealth today to set up a free consultation.